Rewards members get free standard shipping on all orders. The top level, Platinum, is reached when $2,000 is spent at WHBM. The more you spend, the more rewards you get. Move up the reward ranks as you spend more on the site. The company has a multitiered rewards program. White House Black Market's sale section gives you access to all the currently marked-down items offered on the site. You will receive 10% off your first order when signing up for the company's email list. If you have account specific concerns, you will need to send an email, call the customer service department or visit your local store. The customer service department will address general concerns on Facebook, Twitter, YouTube, Pinterest, Instagram and Google+. Social Media: You have the opportunity to connect with the customer service department through social media. Mail: You can send correspondence to the customer service department here: White House Black Market 11215 Metro Parkway Fort Meyers, FL 33966. The customer service department will reply to your concerns within 48 hours. If you are an international customer, you will need to use the international order email address. Email Contact: When you send an email to the customer service department, you will need to use the customer feedback form. The store level customer service team is available during regular business hours. The customer service department is open 24 hours a day, 7 days a week. You can also use the store locator tool to reach out to your local store. Phone Number: You can contact the customer service department by calling 1-87. Contacting White House Black Market to Verify Business Hours In the event your local store hosts a special event, you will need to contact the customer service department for assistance. White House Black Market Special Event Hours The stores adjust hours during the holidays. Weekends: Although the store hours vary by location, the stores are typically open Saturday 10am to 9pm and Sunday noon to 6pm, local time. In the event a holiday falls on a weekday, you will notice the stores will adjust hours of operation. 
Weekdays: The stores are typically open Monday through Friday 10am to 9pm, local time.White House Black Market Regular Business Hours You can also contact the customer service department at your local store.
In the event you need assistance, you can connect with the customer service department by phone, email, Live Chat, traditional mail or through social media. The company operates an online store as well as several stores throughout the United States. White House Black Market is an upscale boutique specializing in apparel for women.
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